Post-Occupancy Evaluation is a structured review of how a workplace performs after people begin using it.

What it means in a workplace context

It may combine occupancy, feedback, observations, environmental measurements and service data.

Why it matters

It tests assumptions and identifies changes based on actual use.

Questions to ask

• What decision or requirement does Post-Occupancy Evaluation support?
• Which evidence or record is required?
• Who owns the information and keeps it current?
• How does it affect furniture selection, service or future change?

Applying the concept

When Post-Occupancy Evaluation appears in a project brief, define the users, space, timing, owner and decision it affects. State how the requirement will be tested at design, installation or post-occupancy review.

Related Myntwork resources

• Office Planning & Procurement
• Office Fit-Out Process
• Choosing Office Furniture

Practical example

In a workplace project, Post-Occupancy Evaluation should be connected to a real decision rather than used as an isolated label. The project team should state the scope, responsible owner, required evidence and point at which the information will be reviewed. This may be during specification, quotation, handover, service, relocation or end-of-use.

Recording the definition in the project brief prevents different suppliers and internal teams from using the same term in different ways. Keep the supporting document or decision with the product schedule or asset record so the meaning remains available after installation.