Service Life

Service Life is the period during which a product is expected to perform its intended function under defined conditions.

What it means in a workplace context

Furniture service life is influenced by design, use, maintenance, repair and changing requirements.

Why it matters

It supports lifecycle cost and replacement planning and is not the same as warranty length.

Questions to ask

• What decision or requirement does Service Life support?
• Which evidence or record is required?
• Who owns the information and keeps it current?
• How does it affect furniture selection, service or future change?

Applying the concept

When Service Life is used in a circularity objective, connect it to a physical product, a lifecycle event, evidence and an accountable owner. Avoid using the term as a broad claim without an operational route.

Related Myntwork resources

• Circular Workplace
• Furniture Lifecycle Management
• Circular Procurement

Using the term in furniture management

Furniture management can make Service Life easier to apply by linking products, locations, documents, service actions and lifecycle events. The level of detail should be proportionate to product value, operational risk and the decisions the organisation needs to make.

Review records after a move, repair, refurbishment or reporting cycle. Correct outdated locations, duplicate values and unsupported claims so future users can rely on the information.