Terms and Conditions Myntwork BV

Last updated: 15-08-2026

These terms and conditions apply to all quotations, orders, deliveries, lease applications and other agreements under which Myntwork BV supplies office furniture and related products or services to business customers. By placing an order, accepting a quotation or using our website, you agree to these terms.

1 Who we are

Myntwork BV, Noordenweg 24F, 2984 AG Ridderkerk, the Netherlands. Chamber of Commerce: 77465091 – VAT: NL861015290B01. E-mail: [email protected]. Phone: +31 85 080 52 29.

Myntwork sells and leases office furniture (including desks, chairs, cabinets, acoustic products and related accessories) to companies and self-employed professionals.

2 Applicability

  • Our services and webshop are intended exclusively for business customers (B2B) with a Chamber of Commerce registration or equivalent business registration. Consumer sale rules and the statutory right of withdrawal do not apply.
  • These terms prevail over any purchase or other terms of the customer, unless we agree otherwise in writing.
  • Deviations are valid only if confirmed in writing by Myntwork.
  • If any provision is void or unenforceable, the remaining provisions remain in force. The parties will replace the provision with a valid one that comes as close as possible to the original intent.

3 Quotations, orders and conclusion of the contract

  • All offers, prices and product information on the website are non-binding and subject to availability, typographical errors and interim price changes.
  • A quotation is valid for 14 days from its date, unless stated otherwise. Quotations may be withdrawn until the customer has accepted them in writing.
  • A contract is formed when Myntwork confirms the order or accepted quotation in writing (including by e-mail), or when we start performing the contract.
  • Stated lead times, configurations and visualisations are indicative. Variations in colour, dimensions or finish within customary production tolerances do not constitute a defect.
  • Custom work, project-specific configurations and made-to-order items cannot be changed or cancelled free of charge after the contract has been formed.

4 Prices and VAT

  • All prices are in euros and exclusive of VAT, unless expressly stated otherwise.
  • Delivery, installation, hoisting, parking or other additional costs are included only if stated in the quotation or order confirmation.
  • For intra-Community supplies, the VAT reverse-charge mechanism may apply if the legal conditions are met. The customer is responsible for providing a valid VAT number.
  • Myntwork may adjust prices if cost increases (including purchase, transport, currency or levies) occur after the quotation but before delivery, and will notify the customer in advance.

5 Payment

  • Payment may be made by iDEAL, credit or debit card (Stripe), on invoice, or by lease (Grenke Finance), to the extent these methods are available for the relevant order.
  • For invoice payment, the term stated on the invoice applies. If no term is stated, the invoice is payable within 14 days of the invoice date.
  • The customer is not entitled to set-off or suspension, unless the customer’s claim is undisputed or established by a court.
  • If the payment term is exceeded, the customer is in default by operation of law. Myntwork may then charge statutory commercial interest and reasonable extrajudicial collection costs, and suspend further delivery.
  • Lease payments are made under the lease agreement with Grenke Finance. Approval of a lease application is not an obligation of Myntwork or Grenke.

6 Delivery, installation and risk

  • Delivery and installation are carried out by our delivery service Delivery24 or, where necessary, by a specialised service of the supplier, at the delivery address specified by the customer.
  • After the contract is formed, we will contact you to schedule an appointment. The customer shall ensure access to the location, parking, an authorised person on site to receive the goods, and a space suitable for installation.
  • Stated delivery times are target dates and not strict deadlines, unless agreed otherwise in writing. Delay does not entitle the customer to damages or termination, except in case of intent or wilful recklessness on the part of Myntwork.
  • The risk of loss or damage passes to the customer upon delivery at the delivery address, or earlier if the customer is in default of taking delivery.
  • If delivery cannot take place due to the customer, waiting time, extra trip and storage costs may be charged.

7 Retention of title

In the event of a purchase, delivered goods remain the property of Myntwork until the customer has paid all amounts due under the contract, including interest and costs, in full. Until then, the customer may not pledge, sell or otherwise encumber the goods. In the event of a lease, title remains with the leasing company in accordance with the lease terms.

8 Inspection, complaints and warranty

  • The customer must inspect the goods upon delivery, preferably in the presence of the driver, and record visible defects, damage or shortages on the delivery note immediately.
  • Visible defects that could not reasonably be established at delivery must be reported to Myntwork in writing within 5 working days of delivery, with a description and photographs.
  • Hidden defects must be reported within 14 days of discovery, and in any event within the applicable manufacturer’s warranty.
  • The manufacturer’s warranty applies to the furniture. Myntwork will facilitate warranty claims within that period. Normal wear and tear, incorrect use, inadequate maintenance, modifications by the customer or damage caused by relocation without our consent are excluded from warranty.
  • If a warranty claim is justified, we will repair or replace the product, or credit (a proportionate part of) the invoice value, at our option. Myntwork has no further obligations, except where mandatory law provides otherwise.

9 Returns policy

As these are business purchases of office furniture, returns are not possible on the basis of a cooling-off period, a change of mind or a change in interior requirements. Returns are possible only in the event of a defect: the product is faulty, was damaged on delivery, or materially differs from the agreed specification.

  • A return or exchange due to a defect takes place only after written approval by Myntwork. Do not send goods back without an address instruction or appointment.
  • The customer shall keep the product, packaging and accessories in the condition in which they were received, insofar as reasonably possible.
  • After assessment, we will choose repair, replacement or a credit up to the invoice value of the product concerned.
  • If the defect is attributable to Myntwork or the manufacturer, we will bear the reasonable return or repair costs. In other cases, those costs are for the customer.
  • Custom work, configured project orders, used or assembled furniture, and products with signs of use that are not the result of a defect, will not be taken back.
  • For leases, interim return or end-of-term return is governed by the lease agreement. Return at the end of the term is not a “purchase return” within the meaning of this clause.

10 Liability

  • Myntwork is liable only for direct damage resulting from an attributable failure to perform the contract.
  • Our total liability is in all cases limited to the invoice value of the purchase concerned (exclusive of VAT). For a lease, that amount is the amount charged by Myntwork for the relevant delivery, not the sum of future lease instalments.
  • Liability for indirect damage is excluded. This includes consequential loss, lost profit, business interruption, loss of data, third-party penalties and reputational damage.
  • These limitations do not apply in the event of intent or wilful recklessness of Myntwork or its directors, or insofar as mandatory law does not permit a limitation.
  • The customer shall indemnify Myntwork against third-party claims relating to the use of the delivered goods, insofar as those claims result from the customer’s acts or omissions.

11 Force majeure

Myntwork is not obliged to perform or to pay damages if performance is prevented by force majeure. This includes disruptions at suppliers or carriers, strikes, epidemics, government measures, fire, failure of energy or networks, and other circumstances beyond our reasonable control. If force majeure lasts longer than 60 days, either party may terminate the contract in writing for the unperformed part, without damages.

12 Lease

  • Leasing is arranged through Grenke Finance. The lease agreement is governed by Grenke’s terms. In the event of conflict between those terms and these terms and conditions, Grenke’s lease terms prevail with respect to the lease itself (term, title, instalment payments, end of lease).
  • A lease application requires a credit check through Grenke. Myntwork is not liable for rejection or delay of an application.
  • During the term, the furniture remains the property of the leasing company. The customer has a right of use and is responsible for careful use, maintenance and adequate insurance against damage, theft or loss.
  • A lease agreement has a fixed term and cannot in principle be terminated early, except as provided in the lease terms.

13 Intellectual property

All rights in the website, texts, images, configurators, trademarks and other materials belong to Myntwork or its licensors. None of these may be copied or used without prior written consent, other than for internal use in connection with a contract with Myntwork.

14 Privacy

The processing of personal data is described in our privacy statement. For leases, a credit check may be carried out through Grenke Finance.

15 Changes

Myntwork may amend these terms and conditions. The version in force when the contract was formed continues to apply to that contract. The current version is published on the website.

16 Governing law and disputes

All legal relationships with Myntwork are governed by Dutch law. The UN Convention on Contracts for the International Sale of Goods (CISG) is excluded. Disputes shall be submitted to the competent court of the District Court of Rotterdam, without prejudice to Myntwork’s right to sue the customer before the court of the customer’s place of business.

Contact

Myntwork BV, Noordenweg 24F, 2984 AG Ridderkerk, the Netherlands. E-mail: [email protected]. Phone: +31 85 080 52 29.